Lindbloom Consulting

DataBank IMX Customer Feedback Survey

Company Name    

Contact Name       

Please use the following rating system for the questions below

5 = very satisfied, 4 = satisfied, 3 = somewhat satisfied, 2 = dissatisfied, 1 = very dissatisfied

1)      How would you rate the overall quality of the services provided by Databank IMX? 

                       3    5    N/A

2)  Rate the interaction you have had with the following people in the organization (if applicable).

                    Sales Executive                    3    5    N/A

                    Applications Support            3    5    N/A

                    Production Supervision         3    5    N/A

                    Management                           3    4   

3) Rate the results of the finished work to your business requirements       1    2   3    4    5    N/A

4)  Who is your primary Databank IMX contact ?     

5)  Was the work completed on time, as promised (consistent with the Statement of Work)? 

6)  Would you recommend Databank IMX to another organization/company or another department within your organization? 

7)  Would you be willing to be a reference for the Company?      

      8)  Do you have any particular suggestions for improvement that you would like to provide to DataBankIMX ?


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